Product: Fit4less Black Card Membership Clear all filters (9 of 9 reviews match)
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I signed up for a black card February 2017, I went into the gym on September 11 2017 to cancel my membership as I was told upon signing up “I could cancel at time by paying $45”. The employee at the front desk told me that was the old policy and it has since changed....
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1.0
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Fit4less Black Card Membership
#1106615
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I signed up for the black card member ship no problems there however I am now going through *** my pants are bi weekly to come out of the bank but they wait to take their pmt till after your scheduled pmt dates so they can hit u with misssed pmt fee of 25.00 and them...
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Anonymous
Common Sense

It's not the gyms fault you can't afford $10 biweekly, you know the payment has to come out so don't spend every cent you have. If you're incapable of doing so maybe you shoul...

2.4
Product
Fit4less Black Card Membership
#1031650
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I signed up for a fit4less membership in Newmarket Ontario. I asked the girl at the counter if I had to do a year commitment or if I would be able to cancel anytime. She told me that if I signed up for the black card I could cancel whenever I wanted. She did not...
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1.0
Fit4less Uxbridge, Ontario
Product
Fit4less Black Card Membership
#951589
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I'm a black card member together with my husband and I went to visit the new location in the centre point mall in north York, Toronto. I needed a massage after my workout and the person there was giving me a hard time telling me that I couldn't use the massage chair...
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Anonymous
Anonymous

Yes, that's the way it works at BOTH Fit4Less & Planet Fitness...only the Primary Card Holder (and there can only be 1) technically can use all facilities (sometimes, if it's ...

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Fit4less Black Card Membership
#919490
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I asked if then my daughter could be made the primary person so she could get the black card "extras". Nope! Told by the manager I would have to cancel and have her sign up .... get this.... AS A NEW MEMBERSHIP. Not going to happen & pay all the sign up fees etc. So I...
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3.2
Product
Fit4less Black Card Membership
#881874
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I have been paying for a black card membership since October 2014 at the Orleans Innes Fit4Less gym. Today I attempted to use the 24 hour gym at Gloucester, but was denied access. Odd how my black card membership includes access to ALL Fit4Less locations, but I was...
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2.5
Product
Fit4less Black Card Membership
I didn't like
  • Paying for something i am not receiving
#875264
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I signed up with this gym in January of 2016. I gave them my bank i formation signed up for the VIP black card and knew exactly what i was paying. A one time only $30 start up fee with $20 every month. Thats fine, that I don't mind. What i have a problem with is after...
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Anonymous
Anonymous

Really?!? They cancelled you???!!!!! I used the one in Brantford, signed up last year for the $10/month membership. Used it a few times then just stopped going. I figured no b...

3.0
Product
Fit4less Black Card Membership
#853047
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Fit4less - Ignorance breads errogance

#1092552
1.9
Details
10:45 am saturday ,no to service customers for, black membership. Came to massage table and chairs. Cant be done Had numerious ignorant ,uninformed,untrusting staff that make you open your locker to access keyfob membership, my word wasnt good enough. 9/10 people are honest, unfortunately the uneducated staff is unaware of human tendencies. Again IGNORANT BREEDS EROGANCE
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Fit4less Black Card Membership Review

#883769
1.9
Details
Called Scarborough location to cancel and asked what the procedure. I was told to send an email. Which I did. Eleven days later I was charged again. Called back and was told to call back. Absolutely terrible customer service. Attendance don't know the most basic protocol. Put a stop payment on my account.
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Billing Practices
Cleanliness
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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